(This column originally appeared in Forbes) Right now, as I write this, countless software companies are building new features into their products that will leverage…
(This column originally appeared in Forbes) While the mainstream public has been obsessed with ChatGPT, the conversational AI chatbot that’s been popular for making recipes,…
If you’re researching a customer relationship management (CRM) system for your company you’ve probably already run into Bigin, the small business CRM application made by…
(This column originally appeared in Forbes) Pipedrive is a good CRM product. But unfortunately a recent press release from the company doesn’t help its credibility.…
(This column originally appeared in Forbes) CRM consultants can provide value, but they’re not required. Do you need an outside consultant to help you implement…
(This column originally appeared in Entrepreneur) Opinions expressed by Entrepreneur contributors are their own. As a lifelong accountant, I have what may be surprising news…
(This column originally appeared in Forbes) Earlier this month Salesforce, the undisputed leading customer relationship management software provider in the world, announced that it was…