(This article originally appeared in Forbes) Are you a salesperson, a customer service rep or a marketing professional? Are you still not coming back to…
Gene MarksNovember 18, 2021
(This article originally appeared in Forbes) Remember the Outlook Business Contact Manager? That was Microsoft’s attempt at introducing customer relationship management via contact management to…
Gene MarksOctober 20, 2021
(This article originally appeared in Forbes) If you’re a very small company — maybe less than ten or twenty people — it’s likely that you…
Gene MarksOctober 6, 2021
(This story originally appeared in Forbes) Yeah, you’ve got a few good tips in there and probably a “call to action” for recipients to click…
Gene MarksSeptember 22, 2021
(This article originally appeared on Forbes) When a survey is sent to you, do you normally complete it? I admit I rarely do. I know…
Gene MarksAugust 24, 2021
(This article originally appeared on Forbes) I was having a conversation with a friend the other day about analytics. He works for a healthcare analytics…
Gene MarksAugust 12, 2021
(This article originally appeared on Forbes) Ever heard of the "metaverse?" It's coming. And if you're using or implementing a CRM (more…)
Gene MarksAugust 2, 2021
(This article originally appeared on Forbes) I'm proud to be a certified public accountant. My profession is highly regarded. (more…)
Gene MarksJuly 15, 2021
(This article originally appeared in Forbes) My company implements both Salesforce and Zoho CRM, among a few other customer (more…)
Gene MarksJuly 5, 2021