(This post originally appeared on The Guardian) What would you do if a customer left one of your employees a $4,561.61 tip? That’s the quandary…
Gene MarksMarch 13, 2020
(This post originally appeared on Forbes) Here are five things in technology that happened this past week and how they affect your business. Did you…
Gene MarksFebruary 18, 2020
(This post originally appeared on Forbes) There was once a time when people were saying that e-mails were soon to be "dead" and that texts,…
Gene MarksFebruary 7, 2020
(This post originally appeared on The Guardian) As the coronavirus epidemic spreads throughout China, small businesses in the US are beginning to feel its effect. (more…)
Gene MarksFebruary 6, 2020
(This post originally appeared on Inc.) So let me get this straight. (more…)
Gene MarksFebruary 1, 2020
(This post originally appeared on Forbes) When I speak to people who are looking for a new customer relationship management system (more…)
Gene MarksJanuary 24, 2020
(This post originally appeared on Inc.) The hearty souls who braved the crowds and weather in Times Square this past New Year's (more…)
Gene MarksJanuary 4, 2020
(This post originally appeared on Entrepreneur) If you've got overdue books from the Philadelphia Free Library, then I've got good news: You (more…)
Gene MarksDecember 17, 2019
(This post originally appeared on Forbes) We've been hearing a lot about artificial intelligence - AI - particularly when it comes to customer (more…)
Gene MarksDecember 9, 2019