Forbes Alexa, Order Me A Pizza!…And Other Small Business Tech News (This post originally appeared on Forbes) Here are five things in technology that happened this past week and how they affect your business. Did you…Gene MarksFebruary 18, 2020
Forbes On CRM: ActiveCampaign Raises $100M Because E-Mails Are More Important Than Ever (This post originally appeared on Forbes) There was once a time when people were saying that e-mails were soon to be "dead" and that texts,…Gene MarksFebruary 7, 2020
Guardian Small US businesses are falling victim to the coronavirus too (This post originally appeared on The Guardian) As the coronavirus epidemic spreads throughout China, small businesses in the US are beginning to feel its effect. (more…)Gene MarksFebruary 6, 2020
Inc Boo Hoo and Waaa! Grubhub Is Helping Increase My Sales! Shame on Them! (This post originally appeared on Inc.) So let me get this straight. (more…)Gene MarksFebruary 1, 2020
Forbes On CRM: Why Is A CRM Marketplace So Important? Ask Zendesk. (This post originally appeared on Forbes) When I speak to people who are looking for a new customer relationship management system (more…)Gene MarksJanuary 24, 2020
Inc Was It So Unreasonable To Double The Price Of Pizza On New Year’s Eve? (This post originally appeared on Inc.) The hearty souls who braved the crowds and weather in Times Square this past New Year's (more…)Gene MarksJanuary 4, 2020
Entrepreneur Why Did Philadelphia’s Libraries Just Eliminate Late Fees? (This post originally appeared on Entrepreneur) If you've got overdue books from the Philadelphia Free Library, then I've got good news: You (more…)Gene MarksDecember 17, 2019
Forbes On CRM: Why Are So Many CRM Users Dissatisfied With Artificial Intelligence? (This post originally appeared on Forbes) We've been hearing a lot about artificial intelligence - AI - particularly when it comes to customer (more…)Gene MarksDecember 9, 2019
Inc Should Airlines Apologize When They’re Late? No, And You’re Probably Making the Same Mistake. (This post originally appeared on Inc.) Earlier this week I was traveling from Philly to Chicago on an American Airlines flight. We were supposed to…Gene MarksNovember 17, 2019
Guardian Why small business needs big business (This post originally appeared on The Guardian) Bernie Sanders is right when he says that too many CEOs make too much money. Elizabeth Warren has…Gene MarksOctober 21, 2019