(This column originally appeared in Forbes) This week Salesforce released yet another version of its platform targeted at small businesses. I say “yet another version”…
(This article originally appeared in Forbes) Another year, another CRM buzz-phrase. Every few years the customer relationship management industry seems to come up with buzz…
(This article originally appeared in the Philadelphia Inquirer) Josh Davidson is the owner of ChopDawg, a software development company based in Philadelphia. For him, like…
(This article originally appeared in Forbes) Whenever I talk to a company looking for a new customer relationship management system, one of the first questions…
(This article originally appeared in Forbes) Here are five things in technology that happened this past week and how they affect your business. Did you…
(This article originally appeared in Forbes) If you Google around you’ll find that a great number of customer relationship management systems — anywhere from 30 to…